These Terms and Conditions ("Terms") govern your access to and use of the Rewardify website at rewardify.ca ("the Site") and the Rewardify Shopify application ("the App"), provided by Indinuity Inc. ("we", "us", or "our"), an Ontario, Canada corporation. By installing the App or accessing the Site, you agree to be bound by these Terms. If you do not agree, do not install or use the App or Site.
1. The Service
Rewardify provides store credit, rebate, and pricing discount management services ("the Service") to merchants who operate Shopify-powered online stores. The Service enables merchants to issue, track, and redeem store credit and rebates for their end customers.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.
2. Eligibility and Account Registration
To use the App, you must have a valid Shopify store and be authorized to enter into binding contracts on behalf of your business. You represent that you are at least 18 years of age and that all information you provide to us is accurate and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at support@rewardify.ca if you suspect any unauthorized use of your account.
3. Subscription Plans and Billing
Access to the App is provided on a subscription basis. Current plans and pricing are listed on our website and within the Shopify App Store. All fees are stated in Canadian dollars unless otherwise indicated.
- Billing cycle: Subscriptions are billed monthly in advance through Shopify's billing system.
- NO REFUNDS: Subscription fees are non-refundable except as required by applicable law. If you cancel your subscription, you will retain access to the App until the end of your current billing period.
- Price changes: We may change subscription pricing with at least 30 days' written notice. Your continued use of the App after a price change takes effect constitutes your acceptance of the new pricing.
- Taxes: You are responsible for any applicable taxes, duties, or levies imposed on your subscription in your jurisdiction. Where we are required to collect and remit tax, it will be added to your invoice.
4. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
- Use the Service to issue fraudulent or deceptive store credits, rebates, or discounts
- Attempt to reverse-engineer, decompile, disassemble, or otherwise derive the source code of the App
- Resell, sublicense, or otherwise transfer access to the Service to any third party without our prior written consent
- Use the Service in a way that violates Shopify's Terms of Service or Partner Program Agreement
- Transmit malicious code, spam, or any content that infringes the rights of others
- Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure
We reserve the right to suspend or terminate your access to the Service immediately and without notice if we determine, in our sole discretion, that you have violated these Terms.
5. Merchant Responsibilities
You are solely responsible for:
- Ensuring that your use of the Service complies with all applicable laws in the jurisdictions where you operate, including consumer protection and gift card/store credit laws
- The accuracy of all store credit, rebate, and discount values issued through the Service
- Clearly communicating the terms of any store credit or rebate program to your customers
- Your customers' personal data that you process or cause to be processed through the Service
- Obtaining any consents required from your customers before their data is shared with us
6. Intellectual Property
The App, Site, and all related software, logos, trademarks, and content are the exclusive property of Indinuity Inc. or its licensors. These Terms do not grant you any right, title, or interest in the App beyond the limited license to use it as described herein.
Any feedback, suggestions, or ideas you provide regarding the Service may be used by us without restriction or compensation to you.
7. Data and Privacy
Our collection and use of personal information in connection with the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.
As between you and us, you retain ownership of all data belonging to you and your customers that you provide to the Service. You grant us a limited, non-exclusive license to process that data solely to provide and improve the Service.
8. Third-Party Services
The Service integrates with Shopify and may integrate with other third-party platforms and services. Your use of those third-party services is subject to their own terms and conditions. We are not responsible for the acts or omissions of third-party service providers.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL INDINUITY INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE — INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR BUSINESS INTERRUPTION — EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE TOTAL FEES YOU PAID TO US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
11. Indemnification
You agree to indemnify, defend, and hold harmless Indinuity Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any claim by a third party arising from your store credit or rebate programs.
12. Term and Termination
These Terms commence on the date you first install or access the App and continue until terminated. Either party may terminate the agreement at any time by cancelling the subscription through Shopify or by providing written notice to the other party.
Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination — including intellectual property rights, disclaimers, limitations of liability, and governing law — will survive.
We may retain your data for a reasonable period following termination as required by law or for legitimate business purposes, after which it will be deleted or anonymized in accordance with our Privacy Policy.
13. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. You agree to submit to the exclusive jurisdiction of the courts located in Ontario, Canada for the resolution of any disputes arising under or related to these Terms.
Nothing in this clause limits our right to seek injunctive or other equitable relief in any jurisdiction.
14. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the effective date at the bottom of this page and, for material changes, provide notice via email or a prominent in-App notification. Your continued use of the Service after revised Terms are posted constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service and cancel your subscription.
15. General
- Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements.
- Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
- Waiver: Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
- Assignment: You may not assign these Terms or any rights hereunder without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
- Language: These Terms are written in English. Any translated version is provided for convenience only; the English version controls in the event of any conflict.
- Consumer protection legislation: Nothing in these Terms limits or excludes any rights you may have under applicable consumer protection legislation (including Ontario's Consumer Protection Act, 2002) that cannot be waived or contracted out of by agreement.
Contact Us
If you have any questions about these Terms, please contact us:
Indinuity Inc. (Rewardify)74 Devon Road
Brampton, ON L6T 5H3
Canada
support@rewardify.ca
These Terms were last updated June 9, 2026.